PVC COVID-19 POLICY
*** UPDATED – 7/1/2020 ***
With breaking news about COVID-19 constantly developing, we are continuously evaluating our business and operations during this difficult time. At Packerland, our goal continues to be providing the best care for our patients while keeping our clients and staff safe.
We have had many questions about how we are going to operate moving forward and have developed a plan that will be effective as of Wednesday July 1st. The plan is as follows:
⚠ Our hours of operation will be Monday – Thursday 8:00 am - 6:00 pm, Fridays 8:00 am – 5:00 pm, and Saturdays 8:00 am – Noon. We will be closed Saturday, July 4th. We will reevaluate the situation as needed.
⚠ We will start allowing pet owners to enter the building for their appointments. Anyone entering the building is required to wear a mask. We are also asking that only 1 person come inside for the appointment, with the exception of end-of-life care appointments.
⚠ For your safety and that of our staff, our process for appointments will be as follows:
- Please call us when you are in the parking lot of the clinic for your pet's scheduled appointment. 920-498-2808. You can also use the call button located next to the closest parking spot to the building to notify the staff of your arrival.
- A staff member will either call you or meet you by your vehicle to escort you inside into an exam room. If you are not comfortable coming inside, we can do the appointment curbside. **Please have cats in a carrier and dog collars the appropriate tightness**
- Scheduled drop-off pet visits can still be made for exams, blood work or other testing.
⚠ When picking up medications and food, drive up to the parking space closest to the front doors to use our call button. One of our staff members will then be able to communicate with you through the speaker and we can bring the items to your car. Alternatively, you can call us at 920-498-2808 and our staff can assist you curbside. We can also mail medications, or you can order from our online store at https://www.packerlandvet.com/shop-online/ .
⚠ Be considerate of others, especially those with compromised immune systems. If you or any family member is exhibiting signs of illness PLEASE RESCHEDULE your appointment. If you are ill and your pet must be seen due to severe illness or injury, please find an alternative person to bring your pet in. If you cannot find an alternative person, let us know prior to your appointment.
We thank you for your cooperation and understanding during this trying time. Please do not hesitate to call us with any questions. We're here for you, your pets, and the community. We will continue to keep you informed as news and information becomes available.
The Staff at Packerland Veterinary Center